Keep Your Fatbike in Top Condition

Regular maintenance is essential to keep your fatbike performing at its best. Proper and timely servicing prevents unnecessary wear, extends the lifespan of your components, and ensures you get the maximum performance from your battery*.

Maintenance is based on mileage or time interval — whichever comes first.

Fatbike Maintenance Intervals

Your fatbike requires service at fixed intervals based on kilometers ridden or time passed.

Important:

If you reach the mileage earlier than the suggested time interval, maintenance must be performed sooner.

If the time interval passes before reaching the mileage, maintenance must also be completed.

This ensures your fatbike always remains in optimal condition, tailored to your riding habits.

Recommended Maintenance Schedule:

• 300 km or within 2 months (first inspection)
  
• 1,500 km or every 4 months
  
• 3,000 km or every 8 months
  
• 4,500 km or every 12 months
  
• 6,000 km or every 16 months
  

Planning maintenance on time helps prevent unnecessary repairs and protects your warranty.

Maintenance Options

We offer two convenient service options:

🏪 In-Store Maintenance

Bring your fatbike to one of our authorized service locations.

🏠 At-Home Service

Our technician visits you on location (subject to availability and region).

At-home service availability depends on your location and must be requested in advance.

Maintenance Pricing

Single Service Appointments

• At-home service: Contact us for pricing
  
• In-store service: Contact us for pricing
  

Maintenance Packages – Fatbikes

In-Store Packages

• 4 services: Contact us for pricing
  
• 6 services: Contact us for pricing
  
• 8 services: Contact us for pricing
  

At-Home Packages

• 3 services: Contact us for pricing
  
• 5 services: Contact us for pricing
  
• 7 services: Contact us for pricing
  

Prices exclude €10 environmental disposal fee and replacement parts if needed.

What Happens During a Maintenance Service?

During each service appointment, we perform a full inspection and essential maintenance of your fatbike.

Wear & Safety Check

We inspect:

• Brakes & brake pressure
  
• Spoke tension & headset
  
• Motor & battery
  
• Cables & chainrings
  
• Gears & drivetrain
• Frame & Structure
• Tires & wheels

Maintenance & Lubrication

We:

• Lubricate chain & sprockets
  
• Maintain cables & derailleur pulleys
  
• Clean and re-lubricate essential components
  

Wear-sensitive parts such as brake pads, tires, and chains are inspected, but replacement costs are not included in the maintenance price.

DIY Maintenance Tips

You can help extend the life of your fatbike by performing simple monthly checks:

Lubricate chain and bolts with dry spray

Degrease the chain regularly

Check tire pressure and suspension

Charge your battery at least once every two weeks

Proper battery care helps maintain optimal range and longevity.*

Keep Your Warranty Valid

Timely maintenance is important to maintain your warranty coverage. By servicing your fatbike regularly and on schedule, you prevent excessive wear and ensure long-term performance.

We recommend scheduling your maintenance at least 3 weeks before reaching your service interval. This gives us sufficient time to plan and perform all necessary checks.

Important Information About Maintenance Packages

• Maintenance packages are personal and non-transferable when selling the vehicle.
  
• Late maintenance can result in unnecessary wear and may affect warranty coverage.
  
• Prices exclude replacement parts and accessories not covered within the service package.
  
• Environmental disposal fee (€7.50) not included.
  

Repairs & Modifications

Need a repair, upgrade, or conversion?

We also offer:

• Mechanical repairs
  
• Electrical diagnostics
  
• Part replacements
  
• Bike upgrades & modifications
  

Your fatbike can be repaired either in-store or, when available, at your home.

Request a Service or Repair

Would you like to schedule a maintenance appointment or request a repair?

You can:

• Book an in-store maintenance appointment
  
• Request at-home service (subject to availability)
  
• Apply for a maintenance package
  
• Submit a repair request form
  

For maintenance package inquiries, contact us by email or call us directly.

📩 Repair Request Form

Fill out our repair request form and our service team will contact you as soon as possible to schedule your appointment.